Archives: FAQs

14. Your Rights

Should you wish to lodge a complaint you can email StokFella on or contact us +2711 568 3497. Your complaint will either be classified as a non-serious complaint or a serious complaint. Serious complaints are those deemed by you Read More

13. Whole Agreement

The terms of this agreement to be read in conjunction with terms and conditions of the utilisation of the StokFella platform as well as StokFella Private Policy document. There are no additional unspoken or implied terms and conditions, unless amended Read More

12. Certificate

If a certificate is required to verify the loan and the outstanding amount; the Nala club account statement will be deemed to be sufficient proof of the loan and the outstanding amount. Else a certificate signed by a StokFella manager Read More

11. Legal Costs And Charges

You shall be liable and reimburse StokFella on demand, all legal costs, fees and expenses (including legal fees on the attorney, fees and expenses of advisers and other out-of-pocket expenses) incurred by StokFella in connection with the preservation or enforcement Read More

10. Jurisdiction

In terms of section 45 of the Magistrates’ Court Act, 32 of 1944, you hereby consent that StokFella may institute any legal proceedings that have to do with this agreement, in the Magistrates’ Court. Your stokvel consent that StokFella may Read More