Archives: FAQs

13. Data Breach

13.1 Upon StokFella becoming aware of any data breach, StokFella will inform you in writing in the event of any Personal Information it is holding is compromised. 13.2 StokFella will provide you with a report detailing the full extent and Read More

12. Your Data Rights

12.1 You retain all rights and ownership to your Personal Information. 12.2 You have a right to view and/or edit data that we hold about you that is inaccurate or incomplete. In certain circumstances, you can ask for your data Read More

14. Your Rights

Should you wish to lodge a complaint you can email StokFella on or contact us +2711 568 3497. Your complaint will either be classified as a non-serious complaint or a serious complaint. Serious complaints are those deemed by you Read More

13. Whole Agreement

The terms of this agreement to be read in conjunction with terms and conditions of the utilisation of the StokFella platform as well as StokFella Private Policy document. There are no additional unspoken or implied terms and conditions, unless amended Read More

12. Certificate

If a certificate is required to verify the loan and the outstanding amount; the Nala club account statement will be deemed to be sufficient proof of the loan and the outstanding amount. Else a certificate signed by a StokFella manager Read More